Our Team of Insurance Experts

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Eric Kantor


Eric Kantor entered  the insurance industry after retiring from the U.S Army over 25 years ago. Since then, he has made service a main part of his life: Serving his God and community as a Deacon in his church, as a Board  Member of the Local Association of the United States Army Chapter, and with the Lakewood Chamber of Commerce. He is also a past board member of the Puyallup Chamber of Commerce and the local NAIFA chapter and Augus Manor Senior Housing. When he’s not working he enjoys travel and playing with his grandson.

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Chris Berry


Over 5 years of offering employee benefits to employers and their employees. Chris Berry joined the benefit space after years of being in the technology sector. He provides in depth solutions today that bridge technology and benefits to get the most out of your benefits package. His focus is creating custom benefits solutions for each business, to save money for both the employer and the employee. Award winner for innovative technology and supplemental benefits.

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Teresa Feller

Benefits Operations Manager

I have been bringing solutions to help both businesses and their employees save money and have richer benefits for 9 years. Communication and education is very important when it comes to all things health insurance. Our team provides that communication, education, and the all important customer service each and every day. I would be honored to be your health insurance broker.  Let’s work together!

Marcia West

Marcia West

Medicare Specialist

Previously I worked several years in the health industry and am now continuing my desire to help people, but now on the “glamorous” side of insurance. Outside of work I enjoy relaxing by watching football and do my best to keep up with my busy wife. I love my wife, puppies, and travel–in that order.


Yuhan Hou

Benefits Architect

I was born in Singapore. I came to the USA for college education in 1976. I worked in the poultry industry for over 30 years in various capacities. I was the Asia-Pacific Regional Sales Director for an International poultry equipment company for over 20 years before my retirement. Wanting to be productive in the community, I joined the health insurance industry in 2022.


Kathleen Collins

Account Manager

I am an account manager with 20 years of insurance experience in sales and customer service. After taking a 2-year break from insurance, I decided customer service was more my thing instead of sales. I work with you, our client, and our Benefit Architects to make sure you have a smooth experience. When I’m not working, I coach 2 track and field teams in West Seattle. I love to travel and cook.


Travis Schmidt

Benefits Architect

Travis studied Foreign Language and Cultures at the University of Washington in Seattle, and has 22 years of customer service including 6 years of sales.

Travis was born and raised in Coeur D’Alene Idaho and graduated in 2004, then served in the US NAVY from 2004-2009, and moved to Seattle in 2011. He has goals to manage a future branch of the company on the east side of Washington to be close to home and family.

Travis is a very detail oriented guy, who loves working with people. He is a natural leader and problem solver which is why he loves to work with our clients to find the best solution that is right for them. His values are hard work and honesty, and accountability.

Travis is an avid horror movie fan, loves soccer, and traveling as much as possible, that includes just traveling around to try out a new restaurant. He is a family guy with a wife and young daughter born in 2021, so he is very passionate about spending time with them and watching her grow.


Aaron Donaldson

Benefits Architect

Aaron has been in the employee benefit industry since 2012, offering employee workplace benefits to help businesses Retain and Recruit high quality, talented people. Since 1997, through various industry silos, he has specialized in Business and Channel Development, Sales Team Training & Management, Territory Startup & Turnaround, Key Account Management, and Marketing Strategies Analysis & Development. With this skill set, Aaron has been very effective in creating programs which help business owners successfully execute Employee Retention Strategies, Employee Recruiting Strategies, Key Person Protection Programs, Personnel Development Programs, Compliance Administration, HR Tools and Training, Deferred Compensation Plans, and Association Benefit Programs.

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David Prather

Vice President Midwest

My name is David Prather. My family and I live outside of Kansas City, Missouri. Originally, I was raised in San Diego, CA and, after receiving a football scholarship to play at Missouri Valley College, I came to Missouri in 1993. I went to college to earn an English Communications degree with a minor in Education. After graduating from MVC, I started my teaching career in Central Missouri. After moving to North Central Missouri, I met my wife and soon-to-be daughter. Together, we have one more child. Our son is studying Civil Engineering at Missouri S&T in Rolla, MO.

After teaching for 22 years, I decided I needed to make a jump into something new where I had control over my schedule and my income. So, I became an independent agent representing Aflac, where, after just 11 months, I was promoted to a DSC (mid-Management) and coached a team that was responsible, at our greatest height, a book of business worth close to $725,000. In 2022, I was introduced to Eric and Chris, and have been representing BSNW in the Midwest since then.

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Katie Wilks

P&C Operations Manager

I am the Operations Manager and a Personal Lines Insurance Agent at Anything Insurance. My goal is to make personal lines insurance less complicated by education and discussion.

I have been in the insurance industry for the last decade; what started as a job to pay my bills after graduating from Pacific Lutheran University became a career; my curiosity led me to getting my property and casualty license, I then worked my way up from the receptionist to the office manager with a captive agent before jumping ships and joining the brokerage side of things.

I enjoy reading and exploring the Pacific Northwest. You will not catch me without a book nearby.

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Gwen Tagulao

Benefits Architect

Five years ago, Gwen Tagulao stepped into the health industry. Her past experience in business management and customer service has led her to find a genuine passion in helping individuals and businesses with the complexity of the health insurance world. Gwen moved to Seattle from the Philippines where she ended up going to the University of Washington, where she got her degree in Psychology. She loves to workout, travel when she can, explore different types of food with her wife, and play with her golden retriever.


Monica Niemeyer

District Manager, Central Washington

Alex Babin

Alex Babin

Personal Lines Insurance Specialist


Benefits Architect